Bitvavo

We are investigating an issue where an outdated staking opt-in prompt is incorrectly appearing for users who are already enrolled in staking. Closing this prompt by clicking the **"X"** inadvertently opts the user out of staking and disables rewards, setting the staking status to disabled. **Current Impact:** • Users who dismiss the prompt via the **"X"** button have had their staking disabled. • Staking rewards are paused while staking remains disabled. • Account balances and underlying assets remain completely safe. • We are compiling a list of all impacted users and will reach out directly regarding retroactive reward adjustments.