Where does the Shopify status information come from?

Directly from the official Shopify source shopifystatus.com – no community reports.

What do the status states mean?

Online = everything works, Partial outage = some features affected, Major outage = significant problems, Unknown = status currently unavailable.

What can I do if Shopify isn't working?

You'll find common causes and tips higher up on this page. In case of a confirmed outage, you usually just have to wait.

All services

E-Commerce

Shopify

Shopify is currently running normally – no outages known.

Online

Updated 2 min ago

No outages currently reported for Shopify.

Wondering: “Is Shopify down or having problems?” Here you can see the current Shopify status in real time, currently reported outages, and the history of the last 24 hours and 30 days – exclusively based on the official source shopifystatus.com.

History

100% Uptime / 30 d

20:00last 24 hours19:00

Online

Partial outage

Major outage

About Shopify

Shopify powers countless online stores—outages can affect checkout, payments, or the admin backend, directly costing revenue. statusradar24.com shows the official Shopify status.

Common causes

Issues with checkout or payments
Shop storefront not loading
Disruptions in the admin backend or API

What you can do

Check if only your shop or Shopify in general is affected.
Test checkout in a different browser.
Wait for Shopify in case of an official outage.

Recent incident reports

Shop Pay unavailable
Minor outage · Resolved · 24.06.2025, 22:57
Resolved
Some POS transactions are not completing on iOS devices Actions
Major outage · Resolved · 24.06.2025, 17:46
Resolved
Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
Critical outage · Resolved · 13.03.2023, 15:24
Resolved
Some merchants are encountering errors within their admin
Major outage · Resolved · 25.10.2022, 15:50
Resolved
We are investigating an issue preventing web traffic to our servers
Major outage · Resolved · 21.06.2022, 06:59
Resolved

Frequently asked questions about Shopify

At the top you can see the current status of Shopify. The status comes directly from the official source shopifystatus.com.

Community

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