Where does the BigCommerce status information come from?

Directly from the official BigCommerce source status.bigcommerce.com – no community reports.

What do the status states mean?

Online = everything works, Partial outage = some features affected, Major outage = significant problems, Unknown = status currently unavailable.

What can I do if BigCommerce isn't working?

You'll find common causes and tips higher up on this page. In case of a confirmed outage, you usually just have to wait.

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E-Commerce

BigCommerce

BigCommerce is currently running normally – no outages known.

Online

Updated 1 min ago

No outages currently reported for BigCommerce.

Wondering: “Is BigCommerce down or having problems?” Here you can see the current BigCommerce status in real time, currently reported outages, and the history of the last 24 hours and 30 days – exclusively based on the official source status.bigcommerce.com.

History

97.08% Uptime / 30 d

20:00last 24 hours19:00

Online

Partial outage

Major outage

About BigCommerce

BigCommerce is an online store platform, similar to Shopify. An outage can cause shops, checkout, or the backend to stop working. statusradar24.com shows the official BigCommerce status.

Common causes

Issues with checkout or payments
Storefront or backend unreachable
API or control panel disruptions

What you can do

Check if only your shop or BigCommerce in general is affected.
Test the checkout in a different browser.
Wait for BigCommerce to resolve the official outage.

Recent incident reports

Webhooks Delay
Minor outage · Resolved · 20.09.2026, 07:55
Resolved
Contact Center System Outage
Critical outage · Resolved · 16.09.2026, 09:15
Resolved
Unable to export Catalog using Modern Import/Export
Major outage · Resolved · 14.09.2026, 22:09
Resolved
Delayed email delivery to Microsoft-hosted inboxes
Minor outage · Resolved · 04.09.2026, 09:19
Resolved
Search document updates delays in Control Panel and Storefront experience
No impact · Resolved · 01.09.2026, 23:43
Resolved

Frequently asked questions about BigCommerce

At the top you can see the current status of BigCommerce. The status comes directly from the official source status.bigcommerce.com.

Community

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